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A pandemic has challenged health care leaders like never before. Here’s how to get your team through it.
Nothing tests someone’s leadership abilities like a crisis, and the COVID pandemic has pushed health care leaders to extremes they could have never imagined. Shortages of PPE, massive revenue losses, and a general fear of the unknowns about the virus challenged leaders at every level. From the smallest practice to the largest health care system, leaders had to navigate their teams forward while trying to keep everyone safe, and many lacked the training they needed to succeed.
Christopher O.L.H. Porter, Ph.D, professor of management at the Indiana University Kelley School of Business and the physician MBA program faculty chair, spoke with Medical Economics about crisis leadership and what effect COVID has had on managers.