
A thoughtful approach to behavioral change.
James D. Keller, MD, MHSA, is chief medical officer at Advocate Lutheran General Hospital in Park Ridge, Illinois.

A thoughtful approach to behavioral change.

Leveraging the DIKW pyramid, SOAP notes, and teamwork for practice efficiency and performance improvement.

Anger in health care affects both patients and professionals with rising violence and negative health outcomes, but understanding its triggers and applying de-escalation techniques can help manage this pervasive issue.



Explore the role of health care professionals in enhancing women's health by integrating systematic strategies to address social determinants, leveraging screening tools, and embracing data analytics for personalized care and improved outcomes.

Effective leadership hinges on adeptly delivering and receiving feedback to foster engagement, enhance performance, and cultivate a thriving organizational culture.

AI's role in healthcare: From diagnostics to communication, and the path forward.

In this month's Practice Matters column, James D. Keller, MD, MHSA; and Brian K. Iriye, MD, explore the world of value-based care and how it can benefit your practice.

Trust the trends you can see and make investments in your practice to move forward.

Not only for football and safety but also for productivity and efficiency.

How to keep your team together

Tips to avoid wasting time and optimize meetings you do need.

Key financial metrics detail your practice’s economic health

Patients’ ability to choose can affect your practice.

Take steps to ensure a positive first and lasting impression.

Reliable compensation plans are imperative as health care becomes more complex. Hear from the experts in our new Practice Management column.

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